Privacy Policy
Privacy & Terms:
We protect your data using industry-standard security measures. Services are advisory only; compliance remains your responsibility. Cancel anytime with written notice (fees apply).
A legal disclaimer
The information and services provided by SeniorCyberGuide aka Silver Thread Security LLC, are for advisory purposes only. While we strive to deliver accurate and timely cybersecurity and risk assessment guidance, we do not guarantee immunity from cyber incidents, regulatory compliance, or uninterrupted business operations. All implementation decisions remain the sole responsibility of the client. Our liability is limited to the amount paid for the specific service rendered.
Privacy Policy
1. Information We Collect
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Personal Information: Name, email, phone number, billing details.
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Business Information: Company name, system architecture details, compliance documentation.
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Technical Data: IP addresses, device identifiers, and usage analytics for security purposes.
2. How We Use Your Information
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To provide cybersecurity advisory and risk assessment services.
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To process payments and manage memberships or hourly engagements.
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To improve service quality and maintain security standards.
3. Data Protection
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We implement industry-standard encryption and secure storage protocols.
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Access to client data is restricted to authorized personnel only.
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We comply with applicable U.S. privacy laws, including CCPA.
4. Sharing of Information
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We do not sell or share client data with third parties for marketing.
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Data may be disclosed only when required by law or to prevent fraud/security threats.
5. Client Responsibilities
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Clients must ensure accurate information is provided.
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Clients remain responsible for compliance with all applicable laws and regulations.
6. Cancellation & Refund Policy
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Annual Membership: Cancel anytime with written notice; 25% of the annual fee retained as a cancellation charge.
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Hourly Services: Cancel with 24-hour notice; late cancellations billed one hour minimum.
7. Intellectual Property
All reports, tools, and materials provided are for internal use only and may not be redistributed or resold.
8. Dispute Resolution
Any disputes will be resolved through binding arbitration under AAA rules, governed by U.S. federal and applicable state laws.